GENERAL CONDITIONS OF SALE
These conditions are valid exclusively between the company LDT S.r.l., owner of the RSI c6 trademark with registered office in Venice, Piazza Angelo Pastrello n. 12/6, VAT and Tax Code 004452150271, and anyone who makes online purchases on the website (Customer).
These conditions may be subject to changes and the date of publication of the same on the site is equivalent to the date of entry into force.
These conditions govern purchases made on the website , in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree n. 206/2005, amended by Legislative Decree. n. 21/2014 and by Legislative Decree 70/2003 on electronic commerce.
ARTICLE 1 - OBJECT OF THE CONTRACT
With these general conditions of sale, RSI c6 sells and remotely purchases the tangible movable property indicated and offered for sale on the website . The contract is concluded exclusively through the Internet, by accessing the customer at and making a purchase order according to the procedure provided by the site itself.
The customer undertakes to read these general conditions of sale, in particular the pre-contractual information provided by RSI c6, before proceeding with the confirmation of his order, and to accept them by affixing a flag in the indicated box.
In the order confirmation e-mail, the customer will also receive the link to download and archive a copy of these general conditions of sale, as required by law.
ARTICLE 2 - PRE-CONTRACTUAL INFORMATION FOR THE CONSUMER
Before concluding the purchase contract, the customer examines the characteristics of the goods which are illustrated in the individual product sheets at the time of choice.
Before validating the order with "payment obligation", the customer is informed about:
• total price of the goods including taxes, with details of shipping costs and any other costs;
• terms of payment;
• the deadline within which RSI c6 undertakes to deliver the goods;
• conditions, terms and procedures for exercising the right of withdrawal (Article 7 of these conditions);
• information that the customer will have to bear the cost of returning the goods in case of withdrawal;
• existence of the legal guarantee of conformity for the purchased goods;
The customer may at any time and in any case before the conclusion of the contract take note of the information relating to RSI c6, the geographical address, telephone number, e-mail address, information that is reported, also below:
30173 - Favaro Veneto (VENICE)
Piazza Angelo Pastrello 12/6
Tel: +39 3466259999
ARTICLE 3 - CONCLUSION AND EFFECTIVENESS OF THE CONTRACT
The sales contract is considered concluded with the sending by RSI c6 to the customer of an e-mail confirming the order. The e-mail contains the customer data and the order number, the price of the goods purchased, the shipping costs and the delivery message to which the goods will be sent and the link to be able to print and archive the copy of these conditions.
The customer undertakes to verify the correctness of the personal data and order details contained in the above email and promptly notify RSI c6 of any corrections / changes to be made.
RSI c6 undertakes to describe and present the items sold on the site in the best possible way. In any case, some errors, inaccuracies or small differences between the product depicted on the site and the actual product should be highlighted. Furthermore, the photographs of the products presented on do not constitute a contractual element, as they are to be considered only representative.
RSI c6 undertakes to deliver the goods within 30 working days of sending the order confirmation e-mail to the customer.
ARTICLE 4 - AVAILABILITY OF PRODUCTS
Product availability refers to actual availability at the time the customer places the order. However, this availability must be considered purely indicative as:
• the products could be sold to other customers before the order is confirmed, due to the simultaneous presence on the site of multiple users,
• an IT anomaly could occur such as to make a product available for purchase that in reality is not;
Even after sending the order confirmation e-mail sent by RSI c6, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the product or products not available and the customer will be immediately informed by e-mail; with this e-mail the customer will also be informed of the procedures and you
and the timing of reimbursement of any sums paid.
ARTICLE 5 - METHOD OF PAYMENT
Any payment by the customer can only be made by means of the credit cards indicated on the website , or by bank transfer.
The actual charge will take place when RSI c6 sends the order confirmation e-mail.
Payments can also be made with the use of a Gift Card.
The communications relating to the payment and the data communicated by the customer when this is done take place on special protected lines. The security of payment by credit card is guaranteed through VBV (Verified by VISA) and SCM (Security Code Mastercard) certification.
ARTICLE 6 - PRICES
All sales prices of the products indicated on the website are expressed in Euros and are VAT excluded.
Shipping costs are not included in the purchase price, but are indicated and calculated at the time of the conclusion of the purchase process before payment is made.
The customer accepts the right of RSI c6 to change its prices at any time, however the goods will be invoiced on the basis of the prices indicated on the site at the time the order is created and indicated in the order confirmation e-mail.
In the event of an IT, manual, technical, or any other kind of error that could result in a substantial change, not foreseen by RSI c6, of the retail price, which makes it exorbitant or clearly derisory, the purchase order will be considered invalid and canceled and the amount paid by the customer will be refunded within 14 days from the day of cancellation.
ARTICLE 7 - RIGHT OF WITHDRAWAL
In accordance with the legal provisions in force, the customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products.
The customer who intends to exercise the right of withdrawal must notify RSI c6 by means of an explicit declaration, which can be sent by email with any explicit declaration containing the decision to withdraw from the contract.
Model withdrawal form pursuant to art. 49, paragraph 1, letter h, (complete and return this form only if you wish to withdraw from the contract):
"With this I / we (*) notify / notify (*) the withdrawal from my / our (*) contract for the sale of the following goods / services (*)
• Ordered on (*) / received on (*)
• Name of the consumer (s)
-Address of the consumer (s)
• Signature of the consumer (s):
(*) Delete the unused wording. "
In case of exercising the right of withdrawal, the customer is required to return the goods within 14 days from the day on which he communicated to RSI c6 his will to withdraw from the contract.
The goods must be returned to LDT Srl, Piazza Angelo Pastrello 12/6 - 30173 Favaro Veneto (VENICE) Italy.
The goods must be returned intact, in the original packaging, complete in all its parts (including packaging and any documentation and accessory equipment) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, RSI c6 will refund the amount of the products subject to withdrawal within a maximum period of 14 days.
RSI c6 will make the refund using the same payment method chosen by the customer during the purchase. In the case of payment made by bank transfer, and if the customer intends to exercise his right of withdrawal, he must provide RSI c6 with the bank details: IBAN, SWIFT and BIC necessary for repayment by RSI c6. RSI c6 will not cover any return shipping costs under any circumstance.
ARTICLE 8 - LEGAL GUARANTEE OF CONFORMITY
In case of receipt of defective products or in any case non-compliant with the orders placed, the customer has the right to restore the conformity of the product without charge by replacing the product. The customer can exercise this right if the defect occurs within two years of delivery of the goods and reports the defect to RSI c6 within two months of discovery. In order to exercise the aforementioned right, the customer must proceed by communicating it to RSI c6, in the event of a defective or non-compliant product, he will arrange, at his own expense, to organize the collection of the product, compatibly with the customer's availability.
ARTICLE 9 - METHOD OF DELIVERY
The products will be delivered by express courier to the address indicated by the customer at the time of the order. Shipping times may vary depending on delivery address and courier. If products are not in stock the delivery can take up to 30 business days from the date of receipt of the order confirmation e-mail by the customer.
In case of non-delivery (absent recipient or change of address), the costs of storage and re-delivery will be borne by the buyer. The costs for returning the package to our premises are the buyer’s responsibility and must be refunded to RSI c6.
ARTICLE 10 - LIABILITY
RSI c6 assumes no responsibility for disruptions attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disruptions of the internet, in the event that it fails to execute the order within the time stipulated in the contract.
ARTICLE 11 - INTEGRALITY
These General Conditions of Sale are made up of the totality of the clauses that compose them. If one or more provisions of these General Conditions of Sale are considered invalid or declared as such pursuant to the law, regulation or following a decision by a court with jurisdiction, the other provisions will continue to have full force and effect.
ARTICLE 12 - APPLICABLE LAW AND JURISDICTION
These General Conditions of Sale are subject to Italian law.
Any dispute that does not find an amicable solution will be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the customer, if located in the territory of the State.In any case, it is possible to optionally resort to the mediation procedures referred to in Legislative Decree 28 / 2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale by accessing the following site:
General conditions of sale updated to 31 December 2020.